FAQ's

Orders, Returns, and Shipping

You can change or cancel your order as long as the product has not been shipped. If the order has been shipped, you will have to fill out the return, exchange and refund form.

Click here to begin the returns process.

If your order was wrong or sent damage, please begin the returns process for a refund.

We do! We currently sell to the Canadian marketplace in addition to the United States.

We typically can process returns within 24 hours of receiving your order back.

We try to get your orders out ASAP, so if you place an order before 3pm (EST), they will most likely be shipped out that day. If the order is placed after 3pm (EST), we will most likely send them out first thing in the morning.

All BASICS apparel is shipped from Montclair, New Jersey

Fabric and Material

All of our shirts are made up of an intricate blend consisting of 95% Cotton and 5% Elastane fabric. Each shirt also has an approximate weight of 210 grams, which is heavier/thicker than your average t-shirt (160 grams), giving you the best comfort a shirt can offer! Our long sleeve weight is 260 grams.

The best way to care for your shirt is to wash it cold and hang dry in order to minimize any possible shrinkage. Alternatively, you can also tumble dry in the dryer with low or no heat.

Check out our Sizing Chart here to see dimensions and recommendations on the best fit for you.

My Account

You can totally checkout as a guest when making a purchase, but we definitely recommend setting up an account (click create account at checkout) to save your shipping information, handle returns easier, view past/recent orders, and make future purchases easier!

Marketing, Press, and Influencers

Please shoot us us an email at [email protected] with the subject line: Media/Press Inquiry

We do! Interested in working with the BASICS Team? Dope! Shoot us an email at [email protected] with the subject line: Influencer Opportunity